Contact Us

This page explains how to contact the editorial team at Top Sweepstakes Casinos, what we can realistically help with, and where a question is better directed somewhere else. We are an independent comparison site covering sweepstakes casinos and social casinos in the US. We do not run games, hold accounts, issue Gold Coins or Sweeps Coins, or process prize redemptions — so the fastest route to a fix often isn't us.

Who to contact for what

Most messages fall into one of a few categories, and only some of them belong in our inbox.

Your question	Best place to ask
A fact on this site looks wrong or out of date	Top Sweepstakes Casinos editorial — this is exactly what we want to hear about
Which states a platform accepts, or whether you are eligible	The operator's official rules and eligibility page, then us for general context
Account locked, coins missing, promotion not credited	The operator's own support channel — we have no access to any account
A redemption is delayed or was declined	The operator's support and complaints procedure first, in writing
Identity verification (KYC) documents	The operator only. Never send ID documents to a comparison site
Help with gambling-related harm	Our responsible gaming resources and the national support lines listed there
Partnership, advertising or press	Top Sweepstakes Casinos editorial, clearly labeled as a commercial enquiry

How to reach the editorial team

Use the contact form on hminj.org. Messages go to the editorial team rather than to any operator, and we read everything — though we reply to corrections, factual queries and complaints about our own coverage first.

To get a useful answer back, include:

1. The page on hminj.org you are referring to, by title or URL.
2. The platform name, if your question is about a specific one.
3. What you expected versus what you found — for a correction, a link or screenshot of the operator's official rules helps most.
4. Your state, if the question is about availability. State rules drive most eligibility answers.
5. Nothing sensitive. No ID scans, no account passwords, no full card or bank numbers. We never ask for them and cannot act on them.

Nicole Maddox and the editorial team review corrections in the order received. Where a fact changes — a redemption minimum, an excluded state, a promotion that has ended — we update the page and refresh the fact-check date rather than quietly editing around it.

Corrections: the ones we act on fastest

Sweepstakes promotions move quickly, and operators change terms without much notice. The details most likely to drift between our last check and your visit are worth flagging:

• Welcome offers. Headline Gold Coin and Sweeps Coin amounts change, and so do the conditions attached to them.
• Eligible and excluded states. Operators sometimes withdraw from a state at short notice in response to legal developments.
• Age requirements. Some platforms set 18+, others 21+, and the minimum can differ by state.
• Redemption minimums and processing times. Thresholds and stated timeframes are adjusted more often than most readers expect.
• Playthrough conditions on promotional coins. The number of times promotional Sweeps Coins must be played before a redemption request is allowed.
• Coin expiration. Some promotional balances expire if unused.

Where our commercial relationships sit

Top Sweepstakes Casinos may earn a commission when a reader signs up with a platform through a link on this site. That is how the site is funded. Commission does not buy a position in our rankings and does not change an editorial rating, and we say so here rather than in small print at the bottom of a page. If you believe a review reads like an advert, tell us and point to the passage — that is a legitimate complaint about our work and we will look at it.

Commercial enquiries are handled through the same contact form. We do not accept payment for ranking position, and we do not publish sponsored copy dressed up as a review.

Questions we get about the platforms we cover

Some of the most common messages are about specific offers on our lists. We can give general context; only the operator can confirm your account. Working down from the top of our current rankings:

Spinblitz

Our highest-rated listing, with an editorial rating of 10.0, and the one readers ask about most — largely because of the scale of its headline promotion. The advertised welcome is 100 Million Gold Coins with the BLITZ JACKPOT. Gold Coins are the play-for-fun currency: they cannot be redeemed for prizes, no matter how large the number looks. A reader contacting us about "100 million" is usually surprised by that distinction, which is why we lead with it. Limitation: a Gold Coin-led headline tells you little about the Sweeps Coins side, which is the only currency connected to prize redemption, so check the official rules before judging the offer's value.

Lone Star

Rated 9.8, and the offer readers query second most because it spells out both currencies: up to 500k GC and 105 Free SC. That structure is easier to assess than a Gold Coin-only headline, since the Sweeps Coins figure is the part that could eventually lead to a redemption request. Limitation: "up to" means the full amount is usually tiered across several steps rather than granted at signup, and promotional SC typically carry playthrough conditions before any redemption is possible.

Casino.Click

Also rated 9.8, and the one that generates the most correction emails — its advertised 150 Extra Coins and 10 Free Spins is smaller and more specific than the headline packages above it, so readers frequently ask whether we have transcribed it correctly. We have; it is simply a different style of offer. Limitation: free spins are normally tied to named titles and to a set coin denomination, so the practical value depends on terms that sit outside the headline.

SplashCoins

Rated 9.6, with a 200% Welcome Offer. Percentage-based offers raise a predictable question in our inbox: 200% of what? The uplift applies to a qualifying coin package purchase, which means it is not the no-purchase route into a sweepstakes promotion. Limitation: readers who intend to play only through free entry methods get nothing from a percentage offer, so it suits a narrower audience than the fixed-amount bundles elsewhere on our list.

Free entry, purchases and how money moves

A large share of contact messages are really questions about cost, so it is worth answering here. Using a sweepstakes casino does not have to cost anything. Legitimate operators run a promotional sweepstakes model with a no purchase necessary route — typically a mail-in alternative method of entry, plus daily login rewards and periodic free Sweeps Coin drops. Buying a coin package is optional, and what you are buying is Gold Coins, with promotional Sweeps Coins attached as a free bonus.

Payment methods vary by operator and are worth checking before you sign up rather than after. In the US, platforms commonly support debit cards, ACH bank transfers and online payment providers; some support e-wallets or gift card options, and availability differs between platforms and sometimes by state. On the way out, prize redemptions are separate from purchases: they are processed only after identity verification, only above the operator's stated minimum, and only on Sweeps Coins that have met any playthrough condition. Processing times are set by the operator and are not instant. We publish the figures each platform states; we do not present those as times we have measured.

One more thing readers ask us and we cannot answer: tax. Prize redemptions may be taxable under federal and state rules. Keep your own records and consult official guidance or a tax professional — we do not give tax or legal advice.

What you can actually play

If you are writing to ask whether a platform has a particular kind of game, the broad categories across the sites we list are consistent, even though individual libraries differ:

• Slots — the bulk of most libraries, ranging from low-volatility titles with frequent small wins to high-volatility games with long dry spells.
• Progressive jackpots — pooled prize games where the top outcome is rare by design.
• Table-style games — blackjack, roulette and poker variants played with coins rather than cash stakes.
• Live dealer rooms — available on some platforms but not all, and often restricted to the Sweeps Coins mode.
• Mobile play — browser or app-based, built around short sessions.

On RTP: return-to-player figures are long-run theoretical averages published by game studios, not a prediction of any session. We will not tell you a platform has the highest RTP, because that depends on which titles you open and which studio supplies them. If you contact us asking us to name one, that is the answer you will get.

Adjacent products these operators run

Several companies in this space operate more than one brand or product line — a pure social casino with no redemption at all alongside a sweepstakes-model site, or standalone slot and bingo-style apps. The difference matters: a social casino sold on entertainment currency only has no prize redemption path, so no verification, no minimums and no payouts to ask about. We also cover ground outside the US sweepstakes market, including casinos outside the GamStop scheme, which operate under an entirely different legal framework and are not interchangeable with anything on this page.

Eligibility, state rules and the limits of our help

Sweepstakes casinos in the US are governed largely at state level, not nationally. Availability varies by state: some states permit most operators, some have restricted or acted against them, and operators also choose for themselves which states to serve based on their own legal assessment. Rules change often. We do not say a platform is legal for you, because we are not in a position to and it would be legal advice.

What we can tell you is what to check yourself: the operator's official rules and sweepstakes terms, its published list of eligible and excluded states, its minimum age (18+ at some platforms, 21+ at others), and its geolocation requirements. If our published details conflict with the operator's current terms, the operator's terms are authoritative — and we would like to know so we can correct the page. Our own terms of use set out the basis on which this information is published.

Complaints about an operator

We cannot arbitrate a dispute or compel an operator to pay a redemption. What tends to help:

1. Raise it in writing through the operator's own support channel and keep the ticket reference.
2. Quote the specific clause in the official rules you believe applies.
3. Escalate through the operator's published complaints procedure if the first reply does not resolve it.
4. Tell us what happened. We cannot intervene, but a pattern of similar reports affects how we cover a platform and whether it stays on our lists.

Before you write

If your question is about an account, a coin balance or a pending redemption, the operator will resolve it faster than we can. If it is about something we have published — a number that looks wrong, a state list that has changed, a review that reads too kindly — send it to us with the page and the detail, and we will check it against the operator's current rules. You can read more about who we are and how we assess platforms on our about page. Take your time; nothing on this site is time-limited, and no offer is worth rushing a decision over.